Privacy Policy
1. Overview
AppConsoleLab ("AppConsoleLab," "we," "our," or "us") values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal data.
By accessing or using our website, dashboard, or related services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. We strive to handle personal information in accordance with applicable privacy laws, including, where applicable, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
To operate our testing platform and deliver our services efficiently, we collect certain categories of information.
2.1 Account Information
When you create an account or use our services, we may collect information such as:
Your email address
Developer or business name
Authentication credentials or login identifiers
Account preferences and settings
This information enables us to create, manage, and secure your account.
2.2 Application Information
To perform testing services, we collect information related to the application you submit, including:
Google Play package name
Google Play testing link
Application version information
Configuration details required to complete testing
This information is used solely for delivering the requested testing services.
2.3 Payment Information
Payments are securely processed through our authorized Merchant of Record, Whop.
AppConsoleLab does not store or process your complete credit or debit card information. Payment details are handled directly by Whop using their secure payment infrastructure.
For order management and fraud prevention, we may receive limited transaction details, including:
Order or transaction ID
Payment status
Billing country
Partial payment metadata provided by Whop
2.4 Technical Information
When you visit our website or dashboard, certain technical information may be collected automatically, including:
IP address
Browser type and version
Operating system
Device information
Pages visited
Access times
Website usage statistics
This information helps us improve website performance, maintain security, and enhance the user experience.
3. How We Use Your Information
We only use your information for legitimate business purposes related to operating our services.
These purposes include:
Delivering the testing services you request
Managing your account and authentication
Providing customer support
Monitoring testing progress
Sending service-related notifications
Preventing fraud and unauthorized activity
Improving our website and platform
Meeting legal, accounting, and regulatory obligations
We do not collect personal information for purposes unrelated to our services.
4. Sharing of Information
We do not sell, rent, or trade your personal information to advertisers or marketing companies.
We may share information only when necessary to operate our services, including with trusted third-party service providers such as:
Firebase (Google Cloud) for authentication, database management, and secure cloud storage.
Whop for payment processing, billing, refunds, and transaction management.
Vercel, AWS, or other infrastructure providers used to host and maintain our platform.
Each provider only receives the information necessary to perform its respective services.
We may also disclose information if required by law, court order, governmental request, or when reasonably necessary to protect our legal rights, investigate fraud, or maintain the security of our platform.
5. Data Storage and Retention
Protecting your applications and account information is an important part of our service.
Application files submitted for testing are stored using secure infrastructure and are accessible only to authorized systems and personnel involved in delivering the requested testing services.
After your testing cycle has been completed, application files, temporary testing data, and related cached information are retained only for the period reasonably necessary to support the service and troubleshoot issues.
Unless a longer retention period is required by law or necessary to resolve disputes, testing-related application data is generally removed within approximately 30 days after completion of the testing service.
Certain records, including invoices, payment records, and account information, may be retained for several years where required for accounting, tax, fraud prevention, or legal compliance.
6. Your Privacy Rights
Depending on your country or region, you may have rights regarding your personal information.
These rights may include:
Requesting access to the personal information we maintain.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of your account and eligible personal information.
Requesting restrictions on certain types of processing.
Objecting to particular processing activities where permitted by law.
Please note that deleting your account or requesting data removal during an active testing order may prevent us from completing the purchased service.
To submit a privacy request, please contact us at:
support@appconsolelab.us
We will respond within the timeframe required by applicable law.
7. International Data Transfers
Because AppConsoleLab serves customers around the world, your information may be processed or stored in countries outside your country of residence.
Where required by law, we implement appropriate safeguards designed to protect international transfers of personal information, including contractual protections and industry-standard security practices.
We also use encryption and other technical safeguards to help protect information while it is transmitted and stored.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Although no online service can guarantee absolute security, we continuously monitor and improve our security practices to help safeguard customer information.
Users are responsible for maintaining the confidentiality of their account credentials and should notify us immediately if they believe their account has been compromised.
9. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When significant updates are made, we will publish the revised Privacy Policy on our website and update the effective date where appropriate.
Your continued use of AppConsoleLab after any revisions become effective constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us: